Privacy Policy for MATSYA SATHI Powered by Aqua Doctor Solutions
Effective Date: 2024-12-24
Introduction
At MATSYA SATHI Powered by Aqua Doctor Solutions, we value your trust and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our platform, which provides educational resources and e-commerce services.
1. Information We Collect
We collect the following types of information to provide you with a seamless educational and e-commerce experience:
- Personal Information: Name, Email Address, Phone Number, Mailing Address (including State, Province, etc.), and Payment Information for purchases.
- Educational Information: Course preferences, progress data, certifications, and feedback submitted for learning programs.
- Behavioral Data: Browsing behavior, purchase history, and interaction data on our platform.
- Technical Data: IP address, browser type, device information, and usage patterns collected through cookies and analytics tools.
2. How We Use Your Information
We use your information for the following purposes:
- Educational Services: To enroll you in courses, track your progress, and provide personalized learning experiences.
- E-commerce Transactions: To process orders, manage payments, and provide customer support for products and services purchased.
- Personalization: To recommend courses, resources, or products based on your interests and browsing behavior.
- Marketing: To send updates, promotional offers, and notifications about new educational programs and e-commerce deals (with your consent).
- Improvement: To analyze platform usage and improve our educational and e-commerce offerings.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, course delivery, and platform maintenance.
- Educational Partners: Institutions and certification bodies (if applicable) to facilitate your enrollment or certification.
- Logistics Providers: For order delivery and tracking in the e-commerce section.
- Legal Authorities: When required to comply with legal obligations or to protect the rights of MATSYA SATHI Powered by Aqua Doctor Solutions and its users.
We will never sell your personal information to third parties without your explicit consent.
4. Data Security
We employ robust security measures, including encryption, secure servers, and access controls, to protect your data. While we strive for maximum security, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and take precautions when sharing sensitive information online.
5. Your Data Rights
As a user, you have the right to:
- Access: Request a copy of your data stored with us.
- Rectification: Update or correct inaccuracies in your personal data.
- Deletion: Request the deletion of your personal data when no longer required.
- Restriction: Limit the processing of your data under certain circumstances.
- Portability: Obtain a copy of your data in a portable format for transfer to another service.
To exercise your rights, please contact us at samseduguide@gmail.com.
6. Use of Cookies
We use cookies and similar technologies to enhance your browsing experience. These technologies help us:
- Remember your preferences for a personalized experience.
- Understand how you use our platform to improve its performance.
- Deliver relevant advertisements and offers tailored to your interests.
You can disable cookies through your browser settings, but this may limit certain functionalities of our platform.
7. Children’s Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent. If you believe we have collected data from a child, please contact us to have it removed.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be effective from the "Effective Date" noted above. We encourage you to review this policy periodically.
9. Contacting Us
If you have any questions, concerns, or requests regarding your privacy or this policy, you can reach us: